Privacy, Security & Terms of Business

We are committed to safeguarding you private and personal information and ensuring that your personal data, payment information and other transaction data is protected.

We shall keep your personal data confidential and shall ensure that our practices comply with the laws of Hong Kong.

As a customer, you enjoy our various services and our product range. In order to be able to process your order it is necessary that we have to query and record basic personal data (mandatory data). For details of the data, please refer to the current registration list. Credit card information is generally not saved.

In order to be able to better tailor our offer to the needs of our customers, we are also interested in birthday details, gender, hobbies, etc. This information is always available voluntary.

Creative Promotions Intl. Ltd. (hereinafter called CP) has the right to use the data provided by the customer to capture and store in a database.

In case if the mandatory information is not provided in full, CP reserves the right not to execute orders and / or service offers.

With their agreement or non-refusal CP can use customer data for direct marketing actions (by mail, e-mail, SMS, telephone or of other future communication devise).

CP uses cookies and similar technologies to obtain data about your visit to our website. CP uses cookies to get to know customer purchasing preferences to provide them with optimal information and service.
On request, we will gladly inform you which data we have stored.

You have the right to refuse the use of cookies.
This does not affect your order. However, there is a possibility that customers will not be able to use all features and / or services offered on our website and / or will not be granted access to certain categories. We will gladly provide you with related information.

Our website may contain hyperlinks to websites that are offered by third parties and can not be controlled and / or influenced by CP. It's just a recommendation from CP and it's the sole decision and responsibility of the customer to activate and use these links.
Once you leave CP's website, the responsibility and protection of CP for your personal information expires. For this reason, CP recommends that you carefully review the websites of third parties and read the respective "privacy statements".

Miscellaneous

Nothing in this Privacy Policy Statement shall limit your rights under the laws of Hong Kong Special Administrative Region. We may change this Privacy Policy Statement from time to time by posting an updated version on our CP Website.



Limited liability

CP is not liable for losses and / or damage to the goods, if these were not foreseeable at the conclusion of the contract.
CP is not liable for any losses and / or damage caused by improper handling of the goods.
The liability of CP is limited in all cases and exclusively
on the order amount of the delivered goods.
CP is not liable for consequential damages in any conceivable form.
CP is not liable to third parties who are in contact with the customer.
CP is not liable for breaches by the customer against applicable legal norms in connection with the delivered goods.
Wine boxes with 6 or 12 bottles can be heavy. The customer is responsible for ensuring that no physical damage occurs when lifting the box. CP assumes no liability for the resulting damage to health and costs of any necessary medical treatment.

Wine and any alcohol should be consumed in moderate quantities. Do not drink alcohol if you travel by car and / or travel elsewhere. If you are not sure if you can tolerate alcohol, consolidate your doctor before drinking alcohol.
For the effect and side effect of alcohol and the resulting consequences, CP assumes no liability.

All information and information on the CP website and in the CP Shop have been carefully researched and compiled. If errors have crept in, information are wrong, etc. CP assume no liability - not even for any consequential damages.

CP has the right, to change without prior notice at any time the content on the website, in the shop or elsewhere.

Indemnity

Customer agrees to hold CP harmless and indemnify against all losses, damages, claims, liabilities, costs including legal costs and expenses in connection with your use of CP website and products in breach of the terms and conditions.

Copyrights

All information, illustrations and other content on this website are protected by copyright (intellectual property laws). If the user of the website downloads, copies, transmits, publishes, stores, or otherwise uses this information without the written agreement of the owner of such rights the user may infringe such laws.
It is the responsibility of the user to exempt CP of all third party claims and indemnify CP and bear all costs of copyright infringement (including legal costs).


Terms and Conditions for Purchase

General Statement

It is not allowed to sell alcohol to persons under 18 years. It is not permitted to make alcohol accessible to any person under the age of 18 in any way.

The customer must ensure that the delivery of alcoholic products, a person aged 18 years and older receives the goods. Otherwise, the delivery must be made at a different time or refused

CP has made every effort to ensure that prices, product descriptions and all other information on the website correspond to the current state. The information can, however be supplemented and / or changed without prior notice.

Should a product shown on the website or a specified service and / or promotional offer is no longer available, so CP reserves the right to deliver a comparable in value and style product. This is especially true for vintage wines. In this case we deliver the following year.

All orders must be confirmed in writing by CP.
If there are differences between the order and the availability of the products, CP will inform the customer about this.

CP has the general right to refuse orders without justification.

Registration

You are required to register as a guest or regular customer before placing an order through this website.

All information must be complete and true.
The protection and prevention of misuse of the given password is the sole responsibility of the customer.
The customer assures CP that the user of the website by means of user name and password is himself or an authorized third party.

CP has the full right to refuse registrations without stating reasons and / or to delete registrations without stating reasons.

The customer has the duty to check with every order without being asked whether his information still corresponds to the current state.

Damage to the goods / Refund Policy

The customer has the obligation to examine the goods after receipt carefully for damage. Complaints are to be reported 24 hours after delivery of the product CP:
Phone: +852 28800378
e-mail: germanwinecentre@gmail.com
Fax: +852 28110276
Telephone claims can only be accepted if written information is handed in to CP within 12 hours.

Free Delivery Service

For a purchase of six bottles or more there is no delivery charge within
Hong Kong and Kowloon.
For NT and outlaying islands we are glad to give you an individual offer.

The exact delivery date and time is by arrangement between CP and the customer.
We try to match your personal time schedule at your convenience.


Corked Wine

It should not happen but it can still happen.
How a wine becomes corked ?
A corked wine does not mean a wine that has tiny particles of cork floating around the glass. Corked wine is a term for a wine that has become contaminated with cork taint. Cork taint is not simply the taste of the cork.
Rather it is caused by the presence of a chemical compound called TCA - Trichloroanisole. TCA is formed when natural fungi, which many reside in cork, come in contact with certain chlorides found in bleaches and other winery sanitation or sterilisation products. While unpleasant to taste, cork taint is not in any way harmful to humans. Corked wines smell and taste of dump, soggy, wet and rotten cardboard. Cork taint dulls the fruit in a wine renders it lacklustre and cuts the finish. Sometimes it is barely noticeable and other times it knock your socks off the moment you open the bottle. Most of the wine professionals can smell the corked wine almost before the cork has been pulled.

RETURN: If you discover that a wine you just opened is corked you have the right to return the bottle. It is best if the bottle is only 2/3 finished.
CP will exchange the bottle to the same vintage if available or return the money within 10 working days.

Creative Promotions Intl. Ltd., Hong Kong
February 2018